Catering & Food

Can we bring our own caterer?

Yes! Veranda is outside catering friendly. You can choose any licensed and insured caterer you prefer. We also have a list of recommended caterers who are familiar with our space if you need suggestions.

Is there a kitchen available for caterers?

Yes, we have a catering kitchen with prep space, refrigeration, and warming ovens. However, it is not a full commercial kitchen, so final food preparation should be done off-site.

Can we have food trucks?

Yes, food trucks are welcome! We have designated parking areas for food trucks with easy access to the event space.

Booking & Payments

What is the deposit and payment schedule?

A 50% deposit is required to secure your date. The remaining balance is due 30 days before your event. We accept credit cards, checks, and bank transfers.

What is your cancellation policy?

If cancelled more than 90 days before the event, you receive a full refund of your deposit. Between 90-30 days, 50% of the deposit is refunded. Less than 30 days, the deposit is non-refundable.

Do you require event insurance?

Yes, we require a certificate of liability insurance for all events. We can provide information about affordable event insurance options.

Décor & Setup

What are your décor rules?

You can bring your own decorations! We allow:

  • Balloons (must be weighted)
  • Candles (enclosed in glass containers)
  • Floral arrangements
  • Backdrops and drapery
  • Themed decorations

Not allowed: Confetti, glitter, open flames, nails/screws in walls.

Can we arrive early for setup?

Yes, setup time is included in your rental package. Typically, you can access the venue 2-3 hours before your event start time. Additional setup time can be arranged for an extra fee.

Do you provide tables and chairs?

Yes, we provide standard banquet tables and chairs as part of your rental. We also have specialty items like sweetheart tables, cocktail tables, and lounge furniture available for rent.

Alcohol & Beverages

What is your alcohol policy?

You can bring your own alcohol (BYOB) or hire a licensed bartending service. If serving alcohol, you must:

  • Provide a licensed bartender
  • Obtain a one-day liquor permit if required
  • Ensure no alcohol is served to minors
  • Have a plan for designated drivers or transportation
Can we have a cash bar?

Yes, you can have a cash bar. You'll need to work with a licensed bartending service that can handle cash transactions and provide the necessary permits.

Hotel & Accommodations

How does the Spark hotel room block process work?

We have a partnership with Spark by Hilton Bensalem. We can help you set up a room block for your guests at a discounted rate. The process:

  1. Contact us with your estimated room needs
  2. We'll connect you with the hotel sales manager
  3. You'll receive a custom booking link for your guests
  4. Rooms are typically held until 30 days before the event
Is there parking available?

Yes, we have ample free parking on-site for all your guests. We also have dedicated parking spaces for vendors and accessible parking near the entrance.

General Information

What hours can we host our event?

Our standard rental period is 8 hours, which includes setup and cleanup time. Events typically end by midnight. For weddings and special events, we offer extended hours for an additional fee.

Do you have on-site staff during events?

Yes, we provide an on-site venue manager during your entire event to assist with any venue-related issues and ensure everything runs smoothly.

Is the venue climate controlled?

Yes, our ballroom has full HVAC with both heating and air conditioning to keep your guests comfortable year-round.

Still have questions?

Contact us directly for more specific information about your event.

Contact Us